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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M -P

June 25, 2026

5  out of  5
rating by M -P
"They are always so helpful and courteous and actively try to help me find ways to save money!!"
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Christopher Shinogle

June 10, 2026

5  out of  5
rating by Christopher Shinogle
"I just recently moved to Liberal and needed to shop around for insurance! Vanessa was absolutely amazing from start to finish, she did not rush me, she was extremely polite, very professional and did a great job! She found me and my family a way better and cheaper quote than what we were paying before!

Overall our experience with her was amazing! She went above and beyond and answered every question and concern I had!"
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Natalyy gardea

June 4, 2026

5  out of  5
rating by Natalyy gardea
"I had an amazing experience with Vanessa.She was incredibly welcoming, friendly, and made me feel at ease right away. She answered all my questions thoughtfully and helped me find the best policy for my needs. I couldn’t be more grateful for her support!"
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Abigail Sanchez

May 27, 2026

5  out of  5
rating by Abigail Sanchez
"I had such a great experience with Crystal and Vanessa, they were so helpful and answered every question I had. Some of the best customer service I have ever received!"
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Erica Zamora

February 28, 2025

5  out of  5
rating by Erica Zamora
"Customer service is wonderful. Miss. Vargas answered all of our questions and helped us insure our home and vehicles. Thank you so much for all your help Miss. Vargas."
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Jerry Scary

February 28, 2025

5  out of  5
rating by Jerry Scary
"Came in to get car insurance with Joli Vargas and got me a good deal. She did well explaining everything and was a great help to answering my questions."
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Evangeline Penner

February 5, 2025

5  out of  5
rating by Evangeline Penner
"Berna at State Farm has always helped me for as long as I have had State Farm which has been years and is always in a great mood and willing to help and answer any questions I have! She is truly an asset to State Farm and goes beyond what her job requires to help anyone out! If you are thinking about State Farm do it Crystal and her staff are AMAZING!"
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Cynthia Cisneros

February 5, 2025

5  out of  5
rating by Cynthia Cisneros
"Great customer service and great pricing!"
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Max Mendez

January 10, 2025

5  out of  5
rating by Max Mendez
"Great fast in and out good work"
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Josué Suker 9

December 19, 2024

5  out of  5
rating by Josué Suker 9
"Muy buena atención de Berna , cálida y paciente . Resolvió todas mis dudas"
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Cecilia P Medina

October 9, 2024

5  out of  5
rating by Cecilia P Medina
"Very friendly staff!! From the first phone call to transferring over my Home and Auto Insurance to Crystal - State Farm Ins. Crystal and Berna answered all of my questions and more. Upon arriving at each visit with Crystal....the staff greeted with a smile and ready to assist."
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Kathi Garcia

October 8, 2024

5  out of  5
rating by Kathi Garcia
"Mrs Berna was super thorough with my car insurance and how to fix my app? She offered me Life Insurance for my children, and for myself. Told me the benefits of having it and what could happen if I had insurance? She also offered me renters insurance. I told her I didn't need that, but she let me know that we do live in Kansas and if there is a tornado. Or something my trailer would be covered. I asked so many questions.She didn't get tired of me or frustrated with me.She even came outside to put on the little beacon on my car, so it was placed in properly. I used to have an out of town agent in Wichita, and after talking to her, I. Decided that I wanted to move it in town locally so that way, if I had any questions, especially with my daughter being in the military, I can just run over and ask. She offered to help me with anything I needed. I'm so glad that I transferred locally"
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David Hinton

September 20, 2024

5  out of  5
rating by David Hinton
"Bernardina is great there. She is always polite and answers all my questions. (Ps she is never allowed to quit.)"
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Maria N. Carrasco

August 20, 2024

5  out of  5
rating by Maria N. Carrasco
"buena gente 👍"
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Marlene Aquino

August 12, 2024

5  out of  5
rating by Marlene Aquino
"I have to say everybody in this office is professional & courteous. Since I switched my insurance to this agency they have always been helpful and very willing to assist me. Highly recommend Crystal Kinsinger's agency!"
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Carol Francis

July 10, 2024

5  out of  5
rating by Carol Francis
"I have had several questions over time and I have had very good responses and help. I love State Farm, they have been the cheapest and I have had Allstate, geico, and progressive insurance and State Farm has been the lowest price so far, the staff has been very good and dedicated to giving me the best service they can"
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Jackie Ortega

June 27, 2024

5  out of  5
rating by Jackie Ortega
"Great customer service. Everything was explained very well and it was a very smooth process. Bernardina was great!!"
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Wilma Gonzalez

June 27, 2024

5  out of  5
rating by Wilma Gonzalez
"Great friendlly people. Very helpful"
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Abril Bueno Baray

April 12, 2024

5  out of  5
rating by Abril Bueno Baray
"Great service amazing staff. Bernardina Leyva was super nice and helpful and got me what I needed. Over all is was a great experience."
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Donna

April 10, 2024

5  out of  5
rating by Donna
"Minerba
Was very helpful, kind, patient!!!
She is a keeper!!!"
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Yesenia Leyva

April 5, 2024

5  out of  5
rating by Yesenia Leyva
"Always receive great and quick service! Very informative about my options."
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Luisa ;43 ee no Cervantes

April 5, 2024

5  out of  5
rating by Luisa ;43 ee no Cervantes
"Las mejores personas en todo aspecto"
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christian leyva

April 4, 2024

5  out of  5
rating by christian leyva
"Very reliable and friendly"
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Naomi Gonzalez

April 4, 2024

5  out of  5
rating by Naomi Gonzalez
"Great and kind team!"
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Joanna Garcia

April 3, 2024

5  out of  5
rating by Joanna Garcia
"We had a fast and easy experience! Really loved the service here! Minerba was amazing!😊"