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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cecilia P Medina

Cecilia P Medina

October 9, 2024

5  out of  5
rating by Cecilia P Medina
"Very friendly staff!! From the first phone call to transferring over my Home and Auto Insurance to Crystal - State Farm Ins. Crystal and Berna answered all of my questions and more. Upon arriving at each visit with Crystal....the staff greeted with a smile and ready to assist."
We responded:
"Thank you so much for your kind words, Cecilia! I’m so glad to hear you're happy with our team! Berna and I are glad to help, and it’s wonderful to know our friendly atmosphere has made a difference for you. If you have any more questions or need assistance, please don’t hesitate to reach out! Our team appreciates your support! -Crystal"
Profile photo of Kathi Garcia

Kathi Garcia

October 8, 2024

5  out of  5
rating by Kathi Garcia
"Mrs Berna was super thorough with my car insurance and how to fix my app? She offered me Life Insurance for my children, and for myself. Told me the benefits of having it and what could happen if I had insurance? She also offered me renters insurance. I told her I didn't need that, but she let me know that we do live in Kansas and if there is a tornado. Or something my trailer would be covered. I asked so many questions.She didn't get tired of me or frustrated with me.She even came outside to put on the little beacon on my car, so it was placed in properly. I used to have an out of town agent in Wichita, and after talking to her, I. Decided that I wanted to move it in town locally so that way, if I had any questions, especially with my daughter being in the military, I can just run over and ask. She offered to help me with anything I needed. I'm so glad that I transferred locally"
We responded:
"Kathi Garcia Thank you for sharing your experience! I'm very glad to hear that Mrs. Berna provided you with such thorough assistance and took the time to address all your questions. It’s wonderful to know you felt comfortable discussing your insurance needs! That's so important to us. If you ever have more questions or need further assistance, we’re here to help! Thank you for choosing our State Farm office! -Crystal "
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David Hinton

September 20, 2024

5  out of  5
rating by David Hinton
"Bernardina is great there. She is always polite and answers all my questions. (Ps she is never allowed to quit.)"
We responded:
"Thank you so much, David, for your wonderful feedback about Bernardina! We agree that we’re very lucky to have her on our team. She's thankful for your kind words, and we’ll definitely make sure she knows she’s valued! Thank you again for your support! -Crystal"
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Maria N. Carrasco

August 20, 2024

5  out of  5
rating by Maria N. Carrasco
"buena gente 👍"
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Marlene Aquino

August 12, 2024

5  out of  5
rating by Marlene Aquino
"I have to say everybody in this office is professional & courteous. Since I switched my insurance to this agency they have always been helpful and very willing to assist me. Highly recommend Crystal Kinsinger's agency!"
Profile photo of Carol Francis

Carol Francis

July 10, 2024

5  out of  5
rating by Carol Francis
"I have had several questions over time and I have had very good responses and help. I love State Farm, they have been the cheapest and I have had Allstate, geico, and progressive insurance and State Farm has been the lowest price so far, the staff has been very good and dedicated to giving me the best service they can"
We responded:
"HI Carol! Thank you so much for sharing your positive experience with us! We're thrilled to hear that you've received excellent service and found our rates to be competitive. Our team is dedicated to providing the best support and ensuring you have the coverage you need at an affordable price. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your loyalty to our team! – Crystal "
Profile photo of Jackie Ortega

Jackie Ortega

June 27, 2024

5  out of  5
rating by Jackie Ortega
"Great customer service. Everything was explained very well and it was a very smooth process. Bernardina was great!!"
We responded:
"Hi Jackie! Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service and that everything was explained clearly. We're especially pleased to know that Bernardina provided excellent assistance. We appreciate your feedback and look forward to continuing to serve you! – Crystal "
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Wilma Gonzalez

June 27, 2024

5  out of  5
rating by Wilma Gonzalez
"Great friendlly people. Very helpful"
We responded:
"Thank you Wilma for your kind review! We're glad to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and your feedback means a lot to us! If you ever need assistance in the future, we're here to help! – Crystal"
Profile photo of Abril Bueno Baray

Abril Bueno Baray

April 12, 2024

5  out of  5
rating by Abril Bueno Baray
"Great service amazing staff. Bernardina Leyva was super nice and helpful and got me what I needed. Over all is was a great experience."
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Donna

April 10, 2024

5  out of  5
rating by Donna
"Minerba Was very helpful, kind, patient!!! She is a keeper!!!"
We responded:
"Donna Thank you for your kind words, Donna! We're delighted to hear that Minerba provided you with such efficient service. We're proud to have her on our team, and we'll make sure to pass along your compliments to her. If you need anything else from us, please let us know! -Crystal "
Profile photo of Yesenia Leyva

Yesenia Leyva

April 5, 2024

5  out of  5
rating by Yesenia Leyva
"Always receive great and quick service! Very informative about my options."
We responded:
"Hi Yesenia, thank you so much for the 5-Star Review! We aim to make things both simple and educational, and we are glad you had a positive experience with our team. Thank you so much for the support! – Crystal "
Profile photo of Luisa ;43 ee no Cervantes

Luisa ;43 ee no Cervantes

April 5, 2024

5  out of  5
rating by Luisa ;43 ee no Cervantes
"Las mejores personas en todo aspecto"
We responded:
"Hola Luisa, Nos alegramos de poder ayudarle. Gracias por su comentario, por favor, llamenos cuando necesite algo! "
Profile photo of christian leyva

christian leyva

April 4, 2024

5  out of  5
rating by christian leyva
"Very reliable and friendly"
We responded:
"Thank you for your positive feedback, Christian! We're thrilled to hear that you found our team reliable and friendly. If there's anything else we can do for you, please don't hesitate to let us know. We appreciate your trust in us! - Crystal"
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Naomi Gonzalez

April 4, 2024

5  out of  5
rating by Naomi Gonzalez
"Great and kind team!"
We responded:
"Thank you for your kind words, Naomi! We're delighted to hear that you had a positive experience with our team. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! - Crystal"
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Joanna Garcia

April 3, 2024

5  out of  5
rating by Joanna Garcia
"We had a fast and easy experience! Really loved the service here! Minerba was amazing!😊"
We responded:
"Thank you for sharing your experience, Joanna! We're thrilled to hear that Minerba provided you with amazing service at Crystal Kinsinger State Farm Agent. We look forward to serving you again! - Crystal "
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Jose Zamora

March 20, 2024

5  out of  5
rating by Jose Zamora
"Great and fast service!"
We responded:
"Thank you very much for your review, Jose! We're glad to know you're pleased with our service. We appreciate your support. Let us know if you need anything! -Crystal and team"
Profile photo of Maria Jaquez

Maria Jaquez

March 15, 2024

5  out of  5
rating by Maria Jaquez
"Gracias muy buen servicio del prrzonal"
We responded:
"Maria, thank you for your support! We strive to provide excellent customer service and ensure that our customers have a satisfying experience, so it's truly rewarding to know that we have met your expectations. Your kind words serve as motivation for our team to continue delivering the best possible service. -Crystal and team"
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Mark

March 14, 2024

5  out of  5
rating by Mark
"Excellent people try’s time help in every way"
We responded:
"Thank you very much for your five-star review, Mark! We greatly appreciate you taking the time to leave us positive feedback and your nice compliments. Thanks so much for your support. We're here if you need anything. -Crystal and team"
Profile photo of Kaylee Lopez

Kaylee Lopez

March 14, 2024

5  out of  5
rating by Kaylee Lopez
"Prior to having my insurance policy’s with State Farm I was not very educated on insurance policies. However, I was helped by Minerba Lopez at State Farm and she was very helpful in explaining the policies and the benefits each policy has very thoroughly. Minerba is also bilingual and has also been able to help my parents and did an amazing job at explaining everything to them too. I highly recommend State Farm. They have excellent service and great prices! Antes de tener mi póliza de seguro con State Farm, no estaba muy informada sobre las pólizas de seguro. Sin embargo, Minerba López de State Farm me ayudó y fue de gran ayuda al explicarme muy detalladamente las pólizas y los beneficios que tiene cada póliza. Minerba también es bilingüe y también ha podido ayudar a mis padres e hizo un trabajo increíble al explicarles todo. Recomiendo mucho a State Farm. ¡Tienen un excelente servicio y excelentes precios!"
We responded:
"Thank you so much for sharing your positive experience with us, Kaylee! We're so happy to hear that Minerba Lopez and our team at State Farm were able to provide you with valuable assistance in understanding your insurance. It's wonderful to hear that Minerba's bilingual abilities also allowed her to assist your parents effectively. We truly appreciate your recommendation and your kind words about our service. If you have any questions or concerns, feel free to reach out. -Crystal and team"
Profile photo of Gaby Rivera Mendoza

Gaby Rivera Mendoza

March 14, 2024

5  out of  5
rating by Gaby Rivera Mendoza
"Muy buen servicio y super rapido!!!!"
We responded:
"Your feedback is greatly appreciated, and we are thrilled to hear that you had a positive experience with our service. Gaby, thank you for your support and for sharing your experience with others. We are grateful for your business and look forward to serving you again in the future. -Crystal and team"
Profile photo of Aneth M

Aneth M

October 2, 2023

5  out of  5
rating by Aneth M
"Crystal and Berna are true experts in their field. They found me superior coverage while saving me money, truly they are an excellent team. Much obliged and happy to have you protecting my assets."
We responded:
"Aneth, thank you very much for your kind words and 5 star review. We strive to help our customers save where we can and find the right programs so you are covered from the unexpected. Crystal "
Profile photo of Liz Fieser

Liz Fieser

June 27, 2023

5  out of  5
rating by Liz Fieser
"So thankful that Randall helped me save over $100 a month on my car insurance!"
We responded:
"Hi Liz, we're thrilled to receive your 5-star review! Thank you for choosing us for your auto insurance needs. We're committed to delivering top-notch service, and we appreciate your trust in us. Drive safely, and we're here whenever you need us! - Crystal"
Profile photo of Veneita Taulbee

Veneita Taulbee

June 15, 2023

5  out of  5
rating by Veneita Taulbee
"It has been a pleasant and speedy experience working with Randall! Great prices as well! Veneita Taulbee"
We responded:
"Veneita, thank you for the 5-star review! We're delighted to have provided you with the exceptional insurance service you deserve. Your satisfaction is our top priority, and we look forward to continuing to meet your insurance needs in the future. - Crystal"
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Norma Cazares

March 27, 2022

4  out of  5
rating by Norma Cazares
"Nice people"
We responded:
"Thank you for your feedback Norma!"
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carlos martinez

March 26, 2022

5  out of  5
rating by carlos martinez
"Great service !!"
We responded:
"We appreciate you Carlos! Thank you for the review!"